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FAQs

When it comes to choosing eyewear, Meijer Optical has the answers. Read below for Frequently Asked Questions (FAQs) about Meijer Optical, eye exams, choosing the right frames and lenses, and more!

  • General FAQs

    Where is the nearest Meijer Optical?

    To find a store near you, check out our Store Locator.

    How often should I get my eyes examined? 

    It is recommended by the American Optometric Association that you have your eyes examined once a year.

    What should I expect at my eye exam?

    Your eye doctor will check your vision in a variety of ways. Your Visual Acuity is checking by reading an eye chart. Each eye will be assigned a value. Perfect vision is considered 20/20. A poor vision number would be 20/40.

    Eye drops will be administered into each eye to dilate your pupils. An instrument known as the ophthalmoscope will be used to check the internal health of your eyes.

    A Glaucoma test is then given to measure the pressure of the inside of your eyeball. Glaucoma is a disease of the eye that causes loss of vision.

    After these tests are given, your doctor may choose to continue with more tests depending on what they find.

    What do my test results mean?

    Everyone’s results with vary. But they are a number of things that a doctor may find. Your vision may be perfectly fine, or it may need to be corrected by using glasses or contacts.

    Should I bring my prescription from my doctor?

    Yes you can.

    How do I find the best style for my face shape?

    There are many choices to choose from based on style, color, and shape of your face. We suggest finding a style that complements the shape of your face.

    What are my lens choices?

    There are a variety of lenses to choose from, we suggest checking all the options out by clicking here.

    What if I am not satisfied with my purchase?

    Our goal is to make our customers happy. If you are not happy with your purchase, we would be happy to change that.

    Why am I unable to purchase Meijer Optical eyewear online?

    We do not offer online purchases because it is important that you try on your glasses to make sure they fit and if you like them. This way you can touch and feel the glasses before making a purchase by going to a store. This cuts down on return costs for you if you are not satisfied.

    Why are all the frame styles and prices not listed on your website?

    There are so many different products and prices change daily. This is why we encourage you to go to one of Meijer Optical stores see all of the glasses that are offered.

    What are your hours of operation?

    Each location can vary with the hours of operation. We suggest you call us before you visit one of our stores. You can find the nearest Meijer Optical location by clicking here.

    What methods of payment do you accept?

    Meijer Optical accepts cash, check, or credit card. The following credit cards can be used at any of our locations: Visa, MasterCard, Discover, American Express, and Care Credit. All payments must be made in full.

  • Unilateral Pricing Policy (UPP)

    What is the Unilateral Pricing Policy or UPP?

    Unilateral Pricing Policy or UPP is where a contact lens manufacturer mandates a minimum price on their contact lens products. Under this policy <> cannot advertise or sell any of these UPP products under the established UPP price. If we do not comply with the manufacturer, they will cease to supply UPP products to us and therefore we would no longer be able to sell it to you, our valued customers.

    Why did the manufacturer adopt UPP and what are the effects?

    The manufacturers state that they have instituted the UPP for their customers however, the adoption of the UPP essentially prevents marketplace competition. This eliminates your ability to shop around for the best price on these contact lens brands, as well as our ability to offer relief.

    Why have the prices of my contact lenses increased since my last order?

    The manufacturers have created a “floor” or a “minimum’ price that the lenses may not be priced below. Our prices had been lower than that “minimum” prior to this change in policy. The UPP has caused us to raise our prices on these contact lens brands in order to remain in compliance with this policy. We at <> value you as our customers, so we work directly with the contact lens manufacturers to insure you receive the highest quality product.

    Have my lenses been effected by UPP?

    The following contains a list of the contact lenses that are currently under these price restrictions by their manufacture:

    Manufacturer Product
    Bausch & Lomb ULTRA
    Alcon DAILIES TOTAL 1
    Alcon Air Optix Colors
    Alcon Dailies AquaComfort Plus Toric
    Alcon Dailies AquaComfort Plus Multifocal
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